Responsible Gambling
Responsible Gambling
Gamble Safe
Gamble Safe
MonkeyTilt is committed to providing a safe environment for all its players to gamble with us, which is why it’s so important to Gamble Safe!
The Company is committed to doing every possible to give its customers an enjoyable gaming experience, whilst recognizing that gambling can cause problems for a minority of individuals. To ensure that you continue to enjoy safe and manageable play, we fully support Responsible Gaming and have numerous measures in place to offer checks.
We do this through:
- Providing information to customers regarding their play and spend so they can make informed decisions about their gambling.
- Having safer gambling tools available in (such as limits, breaks and self-exclusions) that are available to all customers to place on their account at any time.
- Providing information regarding external support to assist with preventing gambling harm and problem gambling.
- A Customer Service Team available 24/7 to assist with safer gambling enquiries.
- Ensuring minors are not able to create accounts.
DO YOU PLAY TOO MUCH?
Gaming can be both entertaining and profitable. But you can't always win. Losing is a part of the game and you have to be prepared for it. Therefore, you should play responsibly, and not risk money that you can't afford to lose. Gaming can also be addictive and make you lose perspective of time and money. We want all your gaming experiences to be as positive as possible, even if you lose. Therefore, we work hard to help you control your own gaming.
The following 10 questions can help you identify your degree of gambling risk:
- Do you stay away from work or studying in order to gamble?
- Do you gamble to escape from boredom or unhappiness?
- When gambling and you run out of money, do you feel lost and in despair and feel the need to gamble again as soon as possible?
- Do you gamble until all your money is lost?
- Have you ever lied to cover up the amount of money or time you have spent gambling?
- Have you ever lied, borrowed or stolen to maintain betting habits?
- Are you reluctant to spend gambling money on anything else?
- Have you lost interest in your family, friends or hobbies?
- After losing, do you feel you must try and win back your losses as soon as possible?
- Have you felt you might have a problem with gambling?
If a majority of the answers are 'yes', it may be a sign of a gambling problem. You should:
- Only gambe as a form of leisure
- Avoid chasing losses
- Only gamble within your means
- Always keep track of the time and amount of money spent
DO YOU NEED TO COOL OFF?
We offer you the option of deactivating your account for a specified time period, known as Self-Exclusion. Please see our Self-Exclusion policy on the next tab
Are you worried about your children?
If you, as an adult, share your computer with under-aged persons, you should make sure that you prevent access to usernames, passowrds and banking-details.
There is also software you can use for this purpose. Two examples are : NetNanny and CyberPatrol
18+
It is illegal for anyone under the age of 18 to open an account and/or gamble with us. The Company reserves the right to request proof of age from any customer and may suspend an account until adequate verification is received.
MonkeyTilt is owned and operated by UmiiUmii B.V., registration number: 154512, registered address: Fransche Bloemweg 4, Curacao.Contact us at support@monkeytilt.com Payment agent company is Green Cage Ltd with address Βουκουρεστίου, 25,Neptune House, Floor 1, Flat/Office 11, Ζακάκι 3045, Λεμεσός, Κύπρος, Cyprus and Registration number: HE412827